How We Operate

Two ways to add support without lowering the standard.

Choose Managed Deputy when you want the outcome handled. Choose Embedded Deputy when you want support closer to your tools, meetings, and team.

Two operating paths

Pick the operating shape before the person.

01Managed outcome

Managed Deputy

A fuller handoff for work that needs output, rhythm, quality checks, reporting, and clean offboarding.

  • Outcome handled
  • Delivery rhythm managed
  • Progress reported
  • Quality reviewed
  • Handoff protected
02Embedded support

Embedded Deputy

A closer-to-team model for support that plugs into agreed tools and workflows while oversight remains visible.

  • Closer to your team
  • Works inside agreed tools
  • Better for collaboration
  • More day-to-day control
  • Oversight remains

Both paths include

What stays protected in both paths

01

Matched for the work

Support is chosen for the role, communication rhythm, and responsibility level.

02

Clear onboarding

Role, tools, expectations, and access are agreed before support begins.

03

Access rules

Sensitive tools and customer-facing systems are handled with approval and boundaries.

04

Quality oversight

Work is reviewed through a visible rhythm, not left floating.

05

Proper offboarding

Access, files, handoffs, and continuity are treated as part of the work.

Which path fits?

Use the amount of day-to-day control as the signal.

Managed Deputy

Choose this when:

  • You want outcomes, not another person to manage
  • The work is recurring
  • You need delivery rhythm and reporting
  • You want That Deputy to own more of the process

Operating lifecycle

From role need to clean handoff

  1. 01

    Role need

    What work needs to be handled, and why now?

  2. 02

    Responsibility level

    What tools, customers, data, or workflows will the role touch?

  3. 03

    Match and onboarding

    The deputy is matched, expectations are set, and access rules are agreed.

  4. 04

    Delivery rhythm

    Work begins with a clear communication and review rhythm.

  5. 05

    Quality and continuity

    Output is reviewed, gaps are corrected, and the process is documented.

  6. 06

    Offboarding or expansion

    If support ends, access and handoffs are cleaned up. If it works, responsibility can expand.

Operating standard

Not loose outsourcing. Not payroll bloat.

That Deputy is built to add specialist development, project delivery, creative, and marketing capacity with clearer matching, better operating rules, and accountability around the work.

Not random freelancers

Instead: Matched support with an operating layer.

Not hidden access

Instead: Onboarding, approvals, and offboarding.

Not unmanaged work

Instead: Rhythm, reporting, and quality oversight.

Not every role remote

Instead: Support is reviewed before acceptance.

Next step

Know which path fits your team?

Tell us what role you need covered and how close the support needs to sit to your team.

Trust

Built for accountable specialist delivery.

That Deputy helps businesses add skilled remote-friendly support without building every role internally.

Clear onboarding

The role, tools, access, and expectations are agreed before support begins.

Access rules

Sensitive tools and customer-facing systems are handled with approval and clear boundaries.

Quality oversight

That Deputy stays involved in the delivery rhythm, not just the introduction.

Proper offboarding

Access, files, handoffs, and continuity are treated as part of the work.

Continuity

Support should not collapse because one person disappears. Process and handoff matter.

Ready to add a specialist Deputy?

Talk to the team about the department and work you need covered.

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